Current Vaccinations/Veterinarian Information: By signing this contract, owners verify their pets are current on Rabies, Distemper and Parvovirus. Proof of Vaccination or current Titer testing shall be provided to Pretty Paws upon request.

Aggressive or Dangerous Pets: Owners MUST inform Pretty Paws if your pet(s) bite, has bitten, or is aggressive to people, other pets or specific grooming procedures. Pretty Paws reserves the right to refuse/stop services for such pet(s) at any time before or during the grooming process and charge a handling fee for Aggressive Dogs in addition to the regular grooming charge. If the pet should bite, the owner agrees to be responsible for all related medical bills, recovery costs, loss of income and equipment damage.

Health, Medical Problems & Senior Pets: Pretty Paws’ top priority is safety, comfort and providing a calm environment. Grooming procedures can sometimes be stressful, especially for a senior or ill pet and can expose hidden medical problems or aggravate a current one during or after the groom. Because these pets have a greater chance of injury, these pets will be groomed for cleanliness and comfort. In the best interest of your pet this contract/agreement will give Pretty Paws permission to obtain immediate veterinary treatment for your pet should it be deemed necessary. We will do our best to contact you first, then take your pet for veterinarian care. It is agreed that all expenses for Veterinary care will be covered by the pet's owner upon signing this contract/agreement.

Mat Removal: Pets with matted coats need extra attention during their grooming session. Mats left in a pet’s coat only grow tighter, and can strangle the pet's skin, or eventually tear it open. Pretty Paws does not wish to cause serious or undue stress to your pet and will not continually de-mat your pet for you. Mats can be very difficult to remove and may require the pet to be shaved. When necessary, removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles or skin folds trapped in the mats. Heavy matting can also trap moisture and urine near the pet's skin allowing mold, fungus or bacteria to grow, causing skin irritations that existed prior to the grooming process. Torn skin from mats can also harbor maggots. After effects of mat removal procedures can include itchiness, skin redness, self-inflicted irritations or abrasions and failure of the hair to re-grow. Shaved pets are also prone to sunburn and should be kept out of the sun until the hair grows sufficiently to protect the skin. In some cases, pets may also exhibit brief behavioral changes. Prevention is the best defense against matting by scheduling regular grooming appointments. There is an extra charge for dematting.

Puppy's first Haircut: The first grooming experience for a puppy (or any age dog) requires patience and understanding. More time may be necessary to work with younger pets. Gradually adding steps to the grooming process on a regular basis will help to minimize any potential stress. Owners can help their pets accept grooming by regularly massaging pet's paws as well as brushing & combing their coats. Frequent handling of paws can help pets better accept nail clipping or trimming around their feet.

Accidents: There is always the possibility an accident could occur. Grooming equipment is sharp, even though we use extreme caution and care in all situations, possible problems could occur including cuts, nicks, scratches, quicking of nails, etc. In most cases this can happen when a pet is wiggling or moving around. An excited pet can be dangerous to continue to work on. Pretty Paws reserves the right to end the grooming session, even if the groom is not completed, and the full grooming price will be charged.

Parasites: Pretty Paws is not currently equipped with means to treat your animal. In the future, we will be able to. Dogs that have parasites will be refused for grooming. Please inspect your dog prior to appointment times to avoid refusal at drop off. If your animal is identified with parasites after dropping off, the owner will be expected to return for pickup immediately. Any delay in picking up after 30 minutes will result in a service fee of $20 per half hour.

Hold Harmless Agreement: By signing this contract, you (or your Agent) agree to hold Pretty Paws harmless from any damage, loss, or claim arising from any condition of the undersigned pet, either known or unknown to Pretty Paws. It is also further understood and agreed that the terms of this agreement can change at any time, without notice, and will overwrite all prior signed contracts or releases.

Forms of Payment: Payment is due upon picking up your dog. Pretty Paws accepts cash, Venmo and all major credit cards.